Dear Guest
Om Swastiastu
Welcome to Eaze Villas, Uluwatu - Bali. We are delighted to have your stay with us. It is indeed a great pleasure to provide all the facilities needed to enhance your stay to be a memorable pleasant one. Should you need assistance or special requirement, please do not hesitate to contact us.
We are more than happy to provide an extra mile of personalize service
needed to make your holiday a special story to bring home.
Warm Regards,
General Manager
COMPENDIUM
FACILITIES AND SERVICES
A
Adaptor
All outlets provide for 220-240 volts with local and international plug.
Air-Conditioning
The remote-control of your room air conditioner is located in the room.
Airlines
There are some Airlines Offices available in Bali as follows:
• Air Asia Airlines
Ngurah Rai International Airport
Phone:+62 361 760108
• China Airlines
Wisti Sabha Bldg, Indonesia
Phone:+62 361 754856
• Cathay Pacific
Jl. Airport Ngurah Rai Sanur Denpasar Selatan
Phone:+62 361 751011 ext. 5396
• Garuda Indonesia
Kawasan BTDC Area Bali Collection, Nusa Dua
Phone:+62 361 771662
• Lion Air
Jl. Teuku Umar No. 15A Dauh Puri Kelod Denpasar Barat
Phone:+62 361 234493
• Malaysia Airlines
Wisti Sabha Bldg, Indonesia
Phone:+62 361 754856
• Qatar Airways
Wisti Sabha Building Jl. Airport Ngurah Rai Sanur Denpasar Selatan
Phone:+62 361 760275
• Singapore Airlines
Gedung GOI Lantai II, Ngurah Rai International Airport,
JL. Airport Ngurah Rai, Kuta Phone:+62 361 768383
Airport
Ngurah Rai International Airport is open for 24 hours. Boarding time for
international flights is various and normally 45 – 90 minutes prior departure.
B
Baby Cot
Baby cots are available upon request with additional charge.
Baby Sitting
Please contact on-site staff for babysitting arrangements. 24 hours in advance
reservation is required and a minimal charge for this service will be applied.
Banking Hours
Monday to Friday 8.30 am to 3.00 pm. ATM machines are available in major spots.
Beds
Extra beds are available upon request with additional charge.
Breakfast
Breakfast is served daily from 7.00 am to 11.00 am. Please refer to the breakfast menu provided in your room villa, restaurant and front desk.
C
Car Hire / Transportation Service
Transportation services around Bali can be arranged through Reservation Eaze Villas. We recommend our in-house transportation arrangement, an exclusive chauffeur-driven, to ensure your stay in Bali is a convenient one. Please refer to the Car Hire or Transportation
Cashier Front Desk
Please contact on-site staff for guest account information.
Check-out Time
Check-out time is 12.00 noon. If your departure time exceeds our official checkout time, please contact our staff. Every effort will be made to accommodate you however it will be subject to availability. Please contact our staff to have your room checked to expedite the check-out process.
Children
There is no charge for children below 7 years old staying with parents.
Complimentary Drinking Water
Water dispenser are provided in your room daily. Please do not drink the tap water.
Credit Cards
The cashier accepts all major credit cards such as American Express, Visa and Master Card for settling accounts.
Currency
The official currency for Indonesia is the Indonesian Rupiah. The cashier only accepts Indonesian Rupiah for settling accounts. Major foreign currencies can be exchanged at nearby Money Changers.
D, E, F, G
Doctor / Medical Assistance
Please contact our staff for assistance in arranging medical attentions.
Dry-Cleaning / Laundry Service
For laundry service, please ensure that your laundry is collected before 10.00 am. Laundry bag and price list are available in the wardrobe and front desk.
Energy Conservation
Please switch off all lights, the television and air conditioner when leaving your room.
Florist
Please contact our staff for Fresh Flower order. 24 hours in advance order is required and charges will be applied accordingly.
Groceries
For general information or assistance, please contact our Villa Attendant or Butler.
Guest Services
For general information or assistance, please contact our Villa Attendant or Butler.
H, I, K
Housekeeping
Ranges of room supplies are provided to ensure you have a comfortable stay. Should you require additional items, please contact our Villa Attendant or Butler.
Hospital
Nearest hospitals available from your villa as follows:
• RSUD Udayana
Jl. Rumah Sakit Unud, Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361.
Phone: (0361) 8953670
• RS Bali Jimbaran
Jl. Raya Kampus Unud No.52, Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361.
Phone: (0361) 4725123
• RSU Kasih Ibu Kedonganan
Jl. Raya Uluwatu No.69 A, Kedonganan, Kuta, Bali, 80361.
Phone: (0361) 703270
International Calls
Please call our Villa Attendant or Butler for assistance.
Iron and Ironing Board
An iron and ironing board are available or upon request for rooms.
Kiblat
For our Muslim guests who wish to perform prayers, the Kiblat sign is located in the wardrobe of the room.
Keys
Please ensure that your door is always locked securely upon leaving your bedroom.
L, M, P
Local Time
Bali Time Zone is GMT + 8 hours.
Lost and Found
Please contact our villa attendant or Butler for assistance.
Luggage Service
Please allow sufficient time for the collection of your luggage. Please contact our staff at least 15 minutes prior to your departure.
Massage / Spa
Massage / Spa is available upon request, please kindly see our massage menu in this link
Parking
Parking is available for free of charge.
Pool Towels
Pool towels are available in your room, villa or pool area.
Postal Service
Please contact our Butler for assistance.
The nearest post office is available in
Jl. Raya Uluwatu, Ungasan, Kec. Kuta Sel., Kabupaten Badung, Bali 80361.
Phone: (0361) 704549
R, S
Reservations
For reservations, please contact reservation@eazevillas.com
Phone: +62361 620 1199 Office hours available everyday from 9am until 6pm
Room Service
Please refer to the Room Service Menu.
Safe Deposit Box
Safety Deposit Box is available in your room.
Security and Safety
Please do not hesitate to inform our Security Officers or Villa Attendant or Butler if you notice anything unattended.
Sightseeing
Please refer to the Car Hire or Transportation Service menu provided in your room or villa. Please contact Reservation at reservation@eazevillas.com for arrangement. We recommend 1 day in advance booking ensuring the availability.
T, W
Taxis
Taxi service is not common in Uluwatu. Please contact to Villa Attendant or Butler to arrange alternative transportation for you. Charges may be vary depend on travelling distance. Please confirm the charges prior to confirm your transportation.
Television
A remote control and listing of available channels are available in your room or villa.
Telephone
Please refer to important address and telephone numbers of this directory.
Press the extension directly to make a call.
No Department / Villas Extension
1 Receptionist 111
2 Front Office 112
3 160Above Restaurant 113
4 Sky Deck Bar 114
Wi-Fi
Free 24 hours Wi-Fi internet connection in all villas. Please contact Villa Attendant or Butler for assistance